Frequently Asked Questions
Everything you need to know
I cover most of Barcelona including Eixample, Gracia, Sant Gervasi, Sarria, Poble Nou, Born, and surrounding areas. I also do nature walks in Collserola, Montjuic, and nearby beaches. Contact me to confirm your area!
My cargo bike has a specially designed box for dogs of all sizes. Your pup sits comfortably while I pedal to our destination - whether that's the vet, groomer, or a park. It's eco-friendly, fun for dogs, and faster than traffic!
Both! Short neighborhood walks can include small compatible groups (max 3 dogs). Nature walks and enrichment hikes are usually individual or pairs of dogs who know each other. I always match energy levels and personalities.
We head to beautiful natural areas like Collserola or the Tres Turons. Dogs get to explore off-leash (when safe), sniff, run, and really be dogs! I focus on mental enrichment - letting them use their senses and problem-solve naturally.
Yes! Many of my clients are rescue dogs or dogs with anxiety. I take time to understand each dog's triggers and comfort zone. We work at their pace, building confidence gradually. I use positive reinforcement only.
The meet & greet is free and typically 20-30 minutes. I come to your home to meet your dog in their environment, learn about their personality, routine, and any special needs. It helps us both feel comfortable before the first walk!
I'm pet first-aid certified and always carry a first-aid kit. I have your vet's info on file and emergency protocols in place. You'll always be contacted immediately if anything unusual happens.
Absolutely! I love sending photos and updates during walks. You'll see your pup exploring, sniffing, and having the best time. Many clients say it's the highlight of their workday!
I understand life happens! Please give 24 hours notice for regular walks. Same-day cancellations are charged 50%. No-shows are charged in full. For dog sitting, I require 48 hours notice.
Yes, I carry full professional liability insurance for dog walking and pet sitting services. Your pet's safety and your peace of mind are my top priorities.